Access denied shibboleth error

Answer

*DON'T CLOSE THE ERROR PAGE*

  1. Click on the link below then take a screen shot of the text in the window (its going to be a jumble of text, don't freak out)
    https://login.proxy-ub.researchport.umd.edu/login?url=shibbolethattributes
  2. Save the screenshot someplace that is easily accessible/findable
  3. Call the library Information Desk (+4108374260) or use the library chat to speak with a librarian, we may be able to help support access to other library resources in other ways
  4. This is not your fault
  5. You can try searching again in a few hours, possibly the following day. 

Documenting the error will help us address this access issue, thank you for the help in resolving this issue!

Topics

  • Last Updated Sep 06, 2022
  • Views 66
  • Answered By Kristin Conlin

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